Skip to main content

FAQ

Do you have questions? Check out our Frequently Asked Questions page for all your mousepad-related needs. Explore our FAQs to learn more about how our desk mats can enhance your productivity and comfort!

What products do you offer?

If you are in search of a new mousepad, we’ve got a fantastic variety of mousepads to suit every gamer’s style. Whether you’re into the sleek look of our designed desk mats, the sophisticated feel of leather, or the high-tech edge of Esport mousepads, we’ve got something just for you. Each mousepad is crafted with gamers in mind, ensuring you get the comfort and precision you need. With this in mind, dive into our collection and find your match at Mighty Setups Mousepads.

How do I place an order?

Ordering your favorite desk mats is just a few clicks away! Here’s how to do it:

  1. Visit our product page at Mighty Setups Mousepads and browse through our exciting range.

  2. Then, choose the mousepad you love and add it to your cart.

  3. Once you’re ready, proceed to checkout.

  4. Finally, fill in your shipping and payment information, and you’re all set!

Need help along the way? Our customer service team is always here to assist you. Just reach out, and we’ll make sure your shopping experience is smooth and enjoyable.

What payment methods do you accept?

We offer a range of convenient payment options to make your purchase as smooth as possible. You can choose to pay using major credit and debit cards or through PayPal. Rest assured, your transaction and payment details are handled with the utmost security. We use advanced encryption and security protocols to ensure your information is protected every step of the way.

How can I track my order?

As soon as your order is dispatched, we’ll send you an email with a tracking number. You can use this number on the carrier’s website to keep an eye on your order’s progress and get an estimated delivery date. Still, if you have any questions or need assistance with tracking, our customer service team is more than happy to help you out.

What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not, you can return it within 14 days of purchase. To make your return process smooth and hassle-free, please visit our Return Policy page for detailed instructions and information on how to proceed. Here, you’ll find everything you need to know about our return process, including conditions for returns, how to prepare your desk mats for return, and how refunds are processed. Your satisfaction is our top priority, and we’re here to help every step of the way.

Do you offer international shipping?

Where Do We Ship? Great news for mousepad enthusiasts around the world – we now offer international shipping! No matter where you are, you can enjoy our top-quality desk mats. Delivery times vary depending on your location, but we strive to get our products to you as quickly as possible.

For those who prefer shopping in person, we’ve got you covered too. We’ve partnered with a variety of retailers globally, making it easy for you to find our mousepads near you. To discover a retail store carrying our products, simply visit our Partners page. We’re excited to bring our mousepads to your doorstep or a store near you. Happy shopping!

How can I contact customer service?

Need Assistance? We’re Here to Help! Our friendly customer service team is just an email away and ready to assist you with any questions or concerns. Whether you need help choosing the perfect mousepad, have questions about your order, or need support with anything else, we’re here for you.

Reach out to us at support@mightysetups.com, and we’ll make sure to get back to you as quickly as possible. Your satisfaction is our top priority, and we’re committed to providing you with the best service possible.

Are there any discounts for bulk orders?

Looking for a Deal on Bulk Orders? Absolutely! If you’re planning to order our desk mats in bulk, we’re excited to offer you special discounts. Whether you’re outfitting an office, a gaming team, or stocking up for retail, we’ve got you covered. 

You can also contact us from the B2B Page HERE

To learn more about our bulk order discounts and to discuss your specific needs, please reach out to our dedicated sales team. You can contact them at sales@mightysetups.com. They’ll work with you to provide the best possible pricing and ensure your bulk order experience is smooth and satisfactory. We’re here to help you get exactly what you need!

Do I really need a mousepad?

Many people wonder, “Do you need a mousepad?” The answer is simple. It may not be strictly necessary to use one, but it will undoubtedly enhance your overall experience. Even though modern mice work perfectly on most tabletops, mousepads, and desk mats provide added precision, control, and ergonomic benefits. And hey also help you customize your workspace!

Are desk mats machine washable?

While there may be some washing machines that have gentle programs for sensitive products, we do not recommend using your washer to wash your mousepads. To maintain their quality, we recommend cleaning with a damp cloth, a very mild soap, and air drying. Learn more about how to clean our Mighty Setup desk mats in this blog post.

Still have questions about desk mats?

If you haven’t found an answer to your question yet, please contact our support team at support@mightysetups.com for assistance with all of your deskmat-related inquiries.